Privacy Policy

1. Introduction

ZunoSim ("we", "our", or "us") operates the ZunoSim mobile application and website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
• Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. This may include your IP address, browser type, pages visited, and unique device identifiers.
• Location Data: We may use and store information about your location if you give us permission to do so. We use this data to provide features of our Service, such as identifying the best local eSIM profiles for your current region.

3. eSIM Provisioning & Network Data

Due to the nature of eSIM technology, certain technical information must be shared with global telecommunications carriers to facilitate your connection:

• EID & ICCID: Unique identifiers for your device's eSIM chip to download profiles.
• IMEI: Your device's hardware identifier required for network registration in certain jurisdictions.
• Data Usage Metrics: Real-time tracking of data consumption to manage your plan limits.

We do not monitor the content of your internet traffic (the websites you visit or the apps you use). We only monitor the volume of data consumed for billing and plan management purposes.

4. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Examples of Cookies we use:

• Session Cookies: To operate our Service.
• Preference Cookies: To remember your preferences and various settings.
• Security Cookies: For security purposes.

5. Data Retention & Transfer

ZunoSim will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following data protection rights:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate.
• The right to erasure: You can request that we erase your personal data under certain conditions.
• The right to object to processing: You can object to our processing of your personal data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: